Shipping costs depend on your country/region, the weight of the package, and the shipping method you choose. When you place an order on our website, the system will automatically calculate the exact shipping fees based on these factors during checkout. We strive to keep international shipping fees at a reasonable level. At the same time, we offer free shipping for eligible orders: when your order amount exceeds a certain amount, you will enjoy free standard shipping. For example, we often offer free shipping for orders over $50 (or equivalent). If your shopping cart total exceeds this threshold, the system will automatically waive the standard shipping fee. The minimum value threshold and countries eligible for free shipping may be adjusted. Please refer to the criteria currently listed on our official website or the “Shipping Information” page. If an order does not qualify for free shipping, the system will also clearly display the corresponding shipping charges before you proceed to checkout. If the order is heavy or requires expedited shipping, the cost may increase accordingly. We will not charge any additional fees; the shipping fees you pay are the standard fees charged by the shipping company. In addition, the page will display optional shipping options (standard, express, urgent, etc.) and their respective fees for you to choose from at checkout. In short, we offer free shipping for orders that meet the criteria. For orders that do not meet the criteria, the system will transparently display the shipping cost based on your shipping address and the method selected, so you can place your order with confidence.

Our product prices do not include import duties or value-added taxes that may be imposed in your country, as these fees are levied by local customs authorities. Whether you need to pay customs duties (and how much) depends on the customs regulations in your country/region and the declared value of the parcel. Many countries/regions do not impose any import duties on small parcels for personal use, while customs may impose customs duties or value-added tax on high-value orders or parcels from certain regions. Typically, if import taxes and duties are imposed, they must be paid by the recipient. This means that when your package arrives in your country, if there are taxes to be paid, the shipping carrier (or customs) will contact you to pay the corresponding fees. For example, in some countries, imported goods are subject to value added tax (VAT) or excise tax, and you may need to pay these fees during the clearance of your package. We will do our best to simplify the process: all necessary customs clearance documents (including invoices for the value of the goods) will be attached. with goods to help with smooth customs clearance. Currently, we do not pay these taxes and fees in advance on behalf of our customers to the destination country unless explicitly stated in a specific activity. If we launch activities such as “tax-inclusive delivery” for certain regions, there will be clear instructions on the website. If your order amount is below this threshold, you usually do not need to pay additional fees to receive your package. If in doubt, you can also consult your local customs or our customer service before placing your order. We understand that cross-border customs issues can be a little complicated, but we have to be honest: any import taxes imposed by customs are not included in the fees you pay us and must be borne by you. If necessary, please refer to the details we provide about shipping fees, VAT, and taxes in different regions.

International delivery times may vary depending on your country and the shipping method you choose. Generally, we will process and ship your order within 1-3 business days after it is placed (this is the time we need to prepare and package the goods). After shipping, standard international logistics typically take around 7 to 15 business days to reach most major countries. Please note that these are only average estimates, and some orders (especially those shipped to major cities or using shortcut routes) may be received earlier; However, parcels in remote areas may take up to 3 or even 4 weeks in rare cases due to factors beyond our control, such as delays in customs clearance in Shanghai. We also offer express delivery options for certain areas: International parcels can be delivered in approximately 3-7 business days using express delivery, but the shipping cost is relatively high. You can select this option when placing your order. You can view the available delivery methods (standard, express, etc.) and their corresponding estimated shipping times at checkout. Please also note that during holiday seasons or customs inspections, transit times may be slightly extended. But rest assured that once your order is shipped, we will provide you with a tracking number, and you can check the shipping progress in real time online. If you find that the delivery time of your package is unusually long, please feel free to contact us in a timely manner. We will help you check the status of your package to ensure smooth delivery of the goods.

Absolutely, we support international delivery. Currently, FISH standalone stations can ship to the Middle East and Asia. You can select your country of receipt when placing your payment order—if your country is listed, it means we can ship there. If it is not yet listed, you can also contact our customer service to confirm if there are any other shipping options. We work with trusted international logistics partners to deliver products to customers all over the world. It's worth noting that some remote areas or countries with special import regulations may have delivery restrictions or longer transit times, but we generally strive for global delivery. In short, no matter where you are, we will do our best to deliver our products to you! We are also constantly working to expand our logistics network. If you have any questions about your destination country, please feel free to contact customer service at any time for confirmation.